Privacy Policy

Last updated August 18th, 2018

FLGRNT Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from flgrnt.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

 

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

 

If you choose to use Paypal when you make or attempt to make a purchase we strongly suggest you view their privacy policy here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations as well as arranging returns). Additionally, we use this Order Information to:

  • Communicate with you in regards to purchases you have made;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • If you have opted in to any newsletters for marketing purposes to keep you up to date on products, features and any changes with the website.
  • Conduct marketing and performance research, to assist us in measuring our customer service, improve our customer experiences and product offerings.
  • To comply with accounting as well as any requests required by law

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

 

SHARING YOUR PERSONAL INFORMATION & THIRD PARTY SERVICES

  • We use smile.io for our brand loyalty if you choose to sign up. You can read more about their privacy policies here: https://smile.io/privacy-policy
  • We use Zotabox for our contact form you can read more about their policies here: https://info.zotabox.com/privacy-policy/
  • We use Mail Chimp for Marketing and newsletters
  • We use Aftership Returns to assist with customers with an easier return centre. You can read more about their policies here: https://www.aftership.com/privacy
  • We use SixAds to share ads of partner products. This may collect information based on clicks of the ads and show targeted ads based on gender.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

 

You can opt out of targeted advertising by using the links below:

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

MINORS & AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@flgrnt.com or by mail using the details provided below:

 

FLGRNT

[Re: Privacy Compliance Officer]

15 Martha Eaton Way Toronto Ontario CA M6M 5B5

 

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